Shipping policy
ORDER PROCESSING
Our boots ship from our Lombard, IL store 3-4 business days after the order is placed. Here's general guidelines for what you can expect for arrival based on the shipping option you selected:
$14.99 FLAT RATE SHIPPING
Our flat rate shipping fee will ship via UPS or USPS, and typically takes 2-6 business days to reach your destination. Please note that business days are Monday-Friday.
CAN I EXPEDITE MY ORDER?
You can expedite your order once the order has been placed, contact our customer service before 3pm in order for your order to be shipped the same day. We offer 2nd Business Day and Next Business Day shipping upon request, in addition to our Flat Rate Shipping option.
2 BUSINESS DAY SHIPPING
If you ordered before 3pm CST on a Monday-Friday, these will arrive in 2 business days by end-of-day (if you added the fast shipping after 3pm, and added the fast shipping through us add 1 business day). Please note that business days are Monday-Friday, excluding federal holidays. These orders will be packaged the same afternoon, after the customer pays the shipping invoice we send them.
NEXT BUSINESS DAY SHIPPING
If you ordered before 3pm CST on a Monday-Friday, these will arrive in 1 business day by end-of-day (if you added the fast shipping after 3pm, and added the fast shipping through us add 1 business day). Please note that business days are Monday-Friday, excluding federal holidays. These orders will be packaged the same afternoon, after the customer pays the shipping invoice we send them.
Your tracking number will include an estimated delivery date once it’s updated for the very first time. Please keep in mind that this is only an estimate and could change while your order is in transit.
WHERE DOES EL JEFE WESTERN WEAR SHIP TO?
We currently only ship in the United States.